Submit tickets, track progress, get answers faster
No more lost emails or forgotten requests. Your team submits a ticket, we see it immediately, and every message is threaded in one place. Priority levels, status tracking, and response time metrics keep everyone accountable.
Simple ticket form with priority levels, categories, and file attachments. No learning curve — if you can send an email, you can submit a ticket.
Threaded replies keep context intact. See the full history of every request — what was asked, what was done, and when it was resolved.
See average response times, resolution rates, and ticket volumes. Know your web team is delivering — backed by data.
No signup required. Explore a live sandbox portal loaded with sample data and see exactly how Helpdesk & Support works for your organization.